The Doorway to Successful Workplace Investigations for Human Resources and Key Managers
The Equal Employment Opportunity Commission (EEOC) has issued guidance to addresses how employers conduct effective and thorough investigations. SSAW has developed a training program that will help an organization meet the EEOC’s (and other agencies') mandates and provide key defenses in litigation. Skills strengthened in this course include:
Recognizing the complainant's rights
Working with the accused and witnesses
Choosing an appropriate investigator
Developing a detailed investigation plan
Reviewing documents
Drafting interview statements/questions
Conducting interviews
Assessing information
Reaching an appropriate and defensible decision with confidence
Role plays, hypotheticals, step-by-step group activities, and other customized interactive exercises reinforce key concepts and skills.
