In this course, managers practice how to pose safe and legal job-focused interview questions and obtain required information from job applicants.

In this course, participants recognize how employees’ perceptions become a managers’ reality and thus develop the skills and strategies to coach for success.

This course reinforces the “why” of written documentation. Learners develop skills to help streamline the documentation process, examine the mechanics of progressive discipline, and identify how and what to document in writing.

To equip tomorrow’s high-caliber leaders, organizations of all sizes must strategically invest in mentoring and targeted development to cultivate employees and supervisors/mid-level managers.