Communication in the Workplace: Building Interpersonal Skills and Resolving Conflicts
Open and candid communication among employees in the workplace is key to preventing disputes, complaints, and lawsuits as well as to strengthening employee unity and morale.
This course provides organizations and its personnel the skills to recognize the cause of interpersonal conflicts, and resolve disputes at different levels. Learners analyze strategies such as mediation, team meetings, implementing group goals, and searching for common solutions to address workplace disagreements. Also emphasized are approaches to keeping the workplace environment comfortable and respectful.
